You Need Fast Support?
We can help you!
We understand that each minute your business is down it’s costing you money. Therefore, we offer support services with a SLA that have a 1-30 minute response time. We focus on quickly understanding the issue and then quickly implementing a fix or workaround to get you back to work. We can then schedule time to implement a final fix or to perform a root cause analysis to better understand why the issue occurred
How Do we offer Support?
You can purchase hourly support so that one of our engineers can engage so that we can help make your deployment successful.
What are the benefits you can get with our SUPPORT:
You don't loose time
We will insure shortest time for response.
Right Way For you
We are proffesionist in your service.
Fast & Effective
We deliver on our services.
Our Services
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ViciDial
We provide VICIdial™ Support which can span from installation to troubleshooting issues. Here are some of the common issues that we are hired to help with….
FreePBX
FreePBX is a full-featured PBX web application. If you’ve looked into Asterisk, you know that it doesn’t come with any “built in” programming.
Flash operator panel
Flash operator panel panel lets you see detailed PBX activity, like who is talking and to whom, call durations, held calls, queued calls, etc.
Vtiger CRM
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business…
VoIP
Cloudservices offers premium A-Z voice termination services to both landline and mobile destinations worldwide. Specializing in carrier-grade voice termination…
Call center termination
When it comes to making your call center the best and most effective it can be, Claudservices has got you covered.
Wholesale and Retail VoIP
Wholesale VoIP Termination of the international telecommunication traffic. We provide our customers…
System Installation & Online servers
We provide our costumer with system installation, as well as a wide range of online servers to choose from.
Working with our partners to bring digital innovation to your business





Our team
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Jon Doe
CEO & Founder
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Pole Martin
CTO
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Erik Pack
CEO & Founder
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Martial Tim
CEO & Founder
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Phone
+383 49 128 880
Info@cloudnet.al
Address
William Walker Street, Prizren, Kosovo